Snapchat not opening? Try our easy fixes. Snapchat has carved out a place in the messaging and photo-sharing space with over 500 million monthly active users. Whether it is for keeping in touch with close friends through Snapstreaks or sending the occasional status update, Snapchat has you covered.
However, like most apps, Snapchat occasionally encounters issues. In case Snapchat is not working properly on your phone, here are the 8 best fixes you can try to fix it.
Tips to Fix Snapchat Not Working (2022)
Check If Snapchat Service Is Down
If Snapchat suddenly stops working on your end, it’s always a good idea to check if the service is down. You can check websites like Downdetector to see if other Snapchat users are experiencing issues in real-time since Snapchat does not host a live status page. Furthermore, you can also follow Snapchat’s official support account on Twitter, where the company posts updates about server outages and downtimes.
Close Snapchat and Re-Login
Now, if Snapchat is working fine, the next best solution is to close and restart the app. Simply swipe on the Snapchat card in the recent apps switcher to close the app. You can log out and log back into your account to re-sync all your conversations if that does not resolve the problem. To do so, follow these steps on your Android or iOS device:
- Tap the Bitmoji (or profile) icon in the top-left corner of Snapchat. Tap the “Settings” icon at the top-right corner of your profile page.
- Click “Logout” at the bottom of the Settings page. Then click “Logout” again in the pop-up prompt to confirm your action.
Restart Your iPhone or Android Phone
Before moving forward, you should try restarting your phone as a troubleshooting measure. Even if it sounds obvious, a simple restart can often fix issues if the app isn’t opening. If restarting the phone didn’t resolve the Snapchat not working issue, try the other solutions listed below.
Check Your Internet Connection
Checking your internet connection is another underrated solution. You might not have realized that your network provider is temporarily experiencing connectivity issues, you have exhausted the data limit or just forgot to turn on network data. If Snaps are not loading on your Wi-Fi network, you can also try using mobile data.
Force Restart Snapchat App
The app might start working properly after you restart it sometimes. However, if that didn’t solve the issue, here’s how you can force stop the Snapchat app on your Android device:
Tap the “i” button in the context menu that appears after long-pressing the Snapchat icon. From the “App Info” screen, select “Force stop” to force quit Snapchat.
Note: We haven’t listed the path you can follow in the Settings app on your Android device because it might differ slightly based on the Android skin that you are using, such as MIUI, One UI, or others. This tutorial uses a Pixel 3 XL running Android 12.
When the confirmation prompt appears, click “OK” to force close Snapchat. Open the Snapchat app after doing this and see if that solves the problem.
Clear Snapchat App Cache
You can also clear the app’s cache to fix the Snapchat not working issue. The option is only available on Android devices. If you are using an iPhone, you will have to uninstall and reinstall the app. Here’s how it works:
Press the “i” button and long-press the Snapchat app icon to access the “App Info” page. Now, tap on “Storage & cache“.
To remove the app’s cache on your device, tap the “Clear cache” button on the Storage page. Check Snapchat to see if the problem has been resolved after clearing the cache.
Snaps Aren’t Sending? Clear Conversations on Snapchat
You can remove the conversation of a specific user if you are unable to open their conversation. This will delete all unsaved Snaps the person sent you, so make sure you keep that in mind. To fix Snapchat not working, follow the steps below.
Tap on the Bitmoji (or profile) icon at the top-left corner of Snapchat. To view Snapchat settings, tap the Settings icon at the top-right of the screen.