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What’s Wrong with Snapchat? How to Solve Snapchat Not Working Issue? Snapchat is a fun way to stay in touch with friends and family, and if it doesn’t work, you might miss out. If Snapchat isn’t working, we’ve compiled a list of ways to fix it. You’ll be able to fix your Snapchat problems if you follow the troubleshooting guide below.
How to Solve Snapchat Not Working Issue?
Check if Snapchat is down
The first thing you should consider if Snapchat isn’t working for you is that it might not be working for anyone. There are two ways to check whether Snapchat is down. The site Down Detector tracks downtime for all kinds of services. Visit Down Detector’s Snapchat page to find out whether Snapchat is down. You can also check the Live Outage Map to see if the issue is restricted to certain regions.
You can also contact the official Snapchat Twitter support account. It will always have the latest news about Snapchat outages and how long until it is back up and running.
Close and re-open Snapchat
Snapchat is up, but isn’t it working for you? Close the app and re-open it. Try logging out and logging back in again if the problem persists. This will resync your local snaps with the server and may resolve the issue. You may also uninstall and reinstall the app. You can also log out of Snapchat and log back in again if you want to take this method a step further.
Check for updates
It is usually okay to run an old version of an app, but it might cause problems in some situations, especially when major changes are made to the app. It might be worth checking for updates. Check the Google Play Store or App Store for updates. Your missed snaps will be waiting for you when you log back into Snapchat.
Also, while you’re at it, make sure your phone’s software is up to date.
Clear Your Snapchat App
Snapchat’s app data cache may have been corrupted if you are still having problems with Snapchat. You can clear the cache if that is the case.Depending on the version of Android your phone is running, the steps for clearing the cache will vary slightly, but here are the general guidelines:
- Open the setting app and click on app and notifications.
- Then, go to the apps list and search Snapchat to click on it.
- Once you find it, click on Snapchat and click storage and cache.
- Click on the clear cache to clear all the trash data.
Delete Conversation for fixing up the Snapchat
You might have run into a relatively uncommon problem with Snapchat’s cache of conversations if you restarted the app and cleared the cache or reinstalled it and still had trouble sending Snaps to someone or several people. What can you do? Get rid of the conversations with the problematic friend and start fresh. Delete conversations at your own risk because you’ll lose your messages, including Snaps you haven’t opened.
- Click on the account avatar on the top left corner of Snapchat.
- Go to the top-right and tap the Settings icon (shaped like a gear).
- Scroll down and tap Clear Conversations.
- You can delete conversations by tapping the X to the right of each in the friend list.
How to Update your Android phone:
- Open the Settings app.
- Go into System.
- Select System update.
- Hit Check for updates.
- Follow the instructions to complete the update.
Restart your phone
The simplest solution to many tech problems is to restart the device. This logic also applies to Snapchat issues. Resetting your device may instantly fix your Snapchat issues. Try the next option if that doesn’t work.
Check your internet connection
If Snapchat or specific snaps aren’t loading, the problem may be your internet connection. You can verify if this is the case by testing any other app that uses the internet. You can also try opening Google.com in your browser. If none of these things work, your internet connection is likely the problem.
If you’re using data, switch to Wi-Fi, and vice versa. Also, move closer to your router. Even if your internet works on other devices, resetting the router may fix the problem. You may need to disable your VPN while using Snapchat if you use one. Snapchat detects any third-party apps, including VPNs, it often stops working.
In addition, if you’re connected to Wi-Fi, the network administrator might be blocking certain services, such as Snapchat. It is often the case in schools, libraries, and other places where people would rather not connect to Wi-Fi for entertainment purposes. The only solution to this would be to ask the administrator to let you use those apps or simply use the data.
Check app network permissions
Snapchat may not have the right permissions to function if your internet connection is strong and works in other apps. This is often the case if you see a black screen instead of the camera view. Within the app, you can easily check Snapchat’s permissions. Permissions required include Phone, Location, Storage, and others.
How to change Snapchat permissions:
- Open Snapchat.
- Click on your avatar icon to access your profile.
- Click the gear icon in the top-right corner.
- Tap Permissions.
- Missing permissions will say Tap to enable. This will open the system settings where you can adjust the app’s permissions.
- Permissions on Snapchat should be set to allow it to use everything it needs.
FAQ’s
- Why is Snapchat not working at the moment?
Ans: In order to resolve the app issues, we recommend restarting Snapchat after checking the most common solutions. Sign out of Snapchat and then sign back in. If the problem persists, restart your phone. However, if the app services are still not working, you might want to proceed to the next step.
- Which Snapchat, not working solution is best?
Ans: Deleting the conversation solution is the best way to fix the Snapchat not working issue.
- Click on the account avatar on the top left corner of Snapchat.
- Go to the top-right and tap the Settings icon (shaped like a gear).
- Scroll down and tap Clear Conversations.
- You can delete conversations by tapping the X to the right of each in the friend list.